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B2B Veloplaneta
The company "Veloplaneta" is one of the largest centers in Ukraine for the distribution of world-famous brands in the field of cycling. Popularization of active leisure and promotion of quality products on the market of sporting goods - these are the main objectives of the company.
Certified repair shops in every major city
Included in the 3 largest distributors of Ukraine
Exclusive supplier of the leading bicycle brand: "Cannondale"
12 offline stores in Ukraine
Certified repair shops in every major city
Included in the 3 largest distributors of Ukraine
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Services rendered on the project
Epics
Veloplaneta, a company selling bicycle goods, approached SKALAR with a number of tasks related to automation of business processes in the B2B segment
Client Tasks
Automation of order collection process
Reducing the load on managers
Acceleration of response time while processing orders
Saving the history of communication with the client in a single CRM
Provide clients with a tool to work with retail sales
Automate reclamation process
Faster reaction time in claims processing
Ability to analyze marketing information
Ability to target information materials to different categories of customers
Automate the process of collecting and analyzing pre-orders
Applied methodology
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