Implementation
Implementation is a comprehensive process of installing, configuring, and integrating modern IT systems into a company’s business processes. SKALAR provides professional implementation of digital transformation systems—CRM, ERP, corporate portals, BPM platforms, and other solutions—taking into account the specifics of your business and industry. We handle all the work, from thoroughly analyzing requirements to fully launching and supporting the system in an operational mode.
“Optimize your business operations with our implementation service. Let SKALAR integrate the right software solutions for your business needs—minimizing risks and maximizing efficiency.”
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Analytical Approach – The Key to Successful Implementation
Before moving forward with the implementation of a CRM/ERP or any other system, we conduct an in-depth business analysis. According to industry experts, up to 80% of a project’s success is determined during the planning and analytics stages. That is why SKALAR’s first step involves experienced business analysts who study your company’s structure, current processes, and needs. This approach allows you to:
- Accurately define requirements. Analysts identify bottlenecks and optimization opportunities, forming a clear list of business requirements for the future system.
- Align the project vision. Based on the analysis, we work together with you to shape a solution concept: what functionality it should include, what tasks it will solve, and how it will fit into your processes. All participants—from the decision-makers on your side to our architects and developers—gain a unified understanding of the project’s goals.
- Reduce risks and unnecessary costs. By thoroughly refining requirements and business processes before starting work, we avoid rework at later stages. This saves the budget and ensures that the final solution meets your expectations 100%.
Three levels of implementation: technical, technological, organisational
We carry out project-based system implementation planned simultaneously on three levels. This systematic approach ensures sustainable results and decision-making across all fronts.
Technical level
We prepare the IT infrastructure for the future system. Our engineers analyze requirements for servers, security, performance, and fault tolerance. At this stage, we configure the server environment (installing software, setting up databases, clustering, monitoring) and integrate the new solution into the company’s existing IT landscape. If necessary, we audit related systems (e.g., verifying data integrity in existing databases or Active Directory). The goal is to ensure that your CRM/ERP system runs stably, quickly, and securely in the defined environment.
Technological level
We adapt the system’s functionality to the company’s business processes (and vice versa). The focus here is on the digital platform itself: we collect and define all functional requirements needed to solve business tasks. We model user scenarios, design module logic, and set up integrations between modules and other software (e.g., accounting, warehouse systems, website). If some of your processes are undefined or inefficient, our consultants help optimize them using the capabilities of the implemented software. The result is a system tailored specifically to your business needs.
Organisational level
We ensure the integration of the solution into the corporate culture and daily workflows. Even a perfectly configured system won’t deliver results if employees don’t use it. That’s why we plan training and support activities: we run workshops, masterclasses, and provide step-by-step guides and system usage regulations. We pay special attention to department heads — their involvement helps accelerate change adoption. Together we define KPIs and reporting to measure effectiveness. As a result, the new system becomes part of everyday work, and employees accept the change, understanding its value.
Key stages of the implementation process
Our systematic approach to implementation covers the full project cycle — from the initial idea to full-scale production use. Below are the key stages a digital solution implementation project goes through at SKALAR:
Pre-project Assessment and Concept
We begin by developing an implementation concept. A dedicated analyst is assigned to conduct a series of interviews with key stakeholders in your company (top management, department heads). The goal is to understand strategic objectives, challenges, and requirements. Based on this, we define the vision of the future system and expected outcomes. We identify primary goals (the project’s success criteria) and secondary goals (desired bonuses). We prioritize tasks using the WSJF (Weighted Shortest Job First) method to deliver the most valuable features first. The outcome is a preliminary Implementation Concept — a document that answers "What will be implemented and how?" with a phased work breakdown.
Business Process Modeling (AS IS / TO BE)
Next, our analysts document your current processes (AS IS) using BPMN and other tools. This provides a full picture of how your company operates, including workflows, responsibilities, and bottlenecks. Often, this stage already reveals improvement opportunities that weren’t obvious before. Then, we design optimized TO BE processes, tailored to the functionality of the new system. We plan how operations will be performed after implementation, how data will flow between departments, and which steps will be automated. This ensures the new software integrates seamlessly into your operations and maximizes automation potential.
System Development and Configuration
After the concept and future processes are approved, we move to implementation. The SKALAR team performs all tasks according to the plan: configuring the chosen platform, developing additional modules as needed, integrating the new system with existing ones (e.g., CRM, ERP, website, 1C), and preparing data for migration. Development is carried out in iterations using agile methods. A project manager oversees timelines and quality, regularly updating you on progress. Meanwhile, we prepare user documentation and training materials.
Testing and Pilot Operation
Once core functionality is complete, we run comprehensive testing. Our QA specialists check every function, business rule, and integration to ensure reliability. Then we launch a pilot — typically with a limited user group or a specific department. Real employees begin using the system under supervision. This helps identify missed scenarios, gather feedback, and fix any issues quickly. We refine the solution based on the pilot, ensuring that all critical functionality is polished before the final launch.
Production Operation (Go-Live)
The final step is launching the system company-wide. We deploy the solution to the live environment and migrate all users according to a structured rollout plan. During this period, our team provides active support and promptly addresses user questions. Fine-tuning continues as minor issues are resolved in real time. At this point, the system is officially in production: delivering results and becoming part of daily operations. Naturally, SKALAR continues to provide support, enhance functionality, and accompany you into the next phase — ongoing service.
Each stage is overseen by our experts. A clear methodology and project-based approach ensure transparency, predictable outcomes, and minimized risks. You always know what step we are at and what has been completed, while we guarantee that all stages are delivered on time and according to the agreed plan.
Why choose SKALAR?
By choosing SKALAR as your implementation partner, you get a team with a unique combination of experience and expertise. Why do medium and large businesses trust us:
Deep analytical expertise
Analytics is our core strength. Before starting any project, we thoroughly analyze your business processes, market, and needs. Based on data and experience, we propose optimal solutions for implementing ERP, CRM, and other systems that truly address your business goals. This solid foundation guarantees that the final solution fully meets expectations and delivers real value.
Extensive experience with complex projects
SKALAR has over 11 years of experience and a track record of successful implementations. Our portfolio includes projects exceeding 20,000 development hours and high-load systems for enterprises with thousands of users. We know how to ensure scalability, reliability, and enterprise-level security. Need a fault-tolerant corporate portal or complex system integrations? We already have proven approaches and best practices from past projects.
A team of hands-on experts
Your project will be handled by a tight-knit team of professionals: business analysts, architects, developers, testers, and project managers. SKALAR’s core experts have 15–20 years of experience in their fields and a strong background in automation projects. We don’t experiment at your expense — we apply tried-and-tested solutions, knowing their limitations. With our experience, we immediately see the optimal path where less experienced teams may struggle.
Systematic project approach
We approach every project holistically — from the perspectives of technology, business, and users simultaneously. We combine best practices in business analysis (BABOK, BPMN, UML) with modern agile methodologies (Agile/Scrum, DevOps). This ensures that everything is carefully planned and documented while remaining flexible to changing requirements or markets. This balance allows us to successfully deliver projects on time and within budget, without chaos or last-minute rushes.
Turnkey integration and support
We don’t just install software — we integrate it into your business and deliver results. SKALAR provides full-cycle services: from consulting and system customization to user training and post-launch technical support. You won’t need third-party contractors — we take full responsibility for every stage. This saves your time and resources, and most importantly, ensures high quality, as one experienced team handles the entire project.
The most frequently asked questions
01
How long does it take to implement a system?
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How is the implementation cost calculated?
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Do we need to stop business operations during implementation?
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Do you train our employees to use the new system?
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Can we modify the system later to meet new requirements?
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How is the new system integrated with our existing software?
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What kind of support do you provide after the project launch?
Technology Stack
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Figma
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JavaScript
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Backbone.js
SCSS
CSS 3
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Ready for digital transformation?
We invite you to discuss your implementation project with the SKALAR team. Leave a request, and our specialists will contact you to clarify the tasks and suggest the best implementation strategy tailored to your goals. We value executives’ time, so we’ll promptly offer a clear action plan along with guidance on solutions and budget. Start your business transformation today — and let us take care of a successful implementation!